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TITLE:	Member Service Representative
BRANCH:		Southeast Family YMCA
		111 East Jefferson Road
		Pittsford, NY 14534

		  
General Function:
Greets everyone by using names whenever possible; extends thanks whenever appropriate; makes relationship building the number one priority at all times.  
The position is responsible for ensuring that the member service center conveys the mission, purpose, image and core values of the YMCA of Greater Rochester.

Qualifications:
The Member Service Representative must be at least 18 years of age and possess a high school diploma, have basic computer skills, have prior experience working 
in a high volume, member-focused environment, be able to multi-task and be able to stand for the duration of the shift.

Principle Activities
The member relations aspect of this position requires that relationship building be the number one priority at all times, attending to the needs and requests of 
health seekers, members, and all people within the YMCA in a courteous and friendly manner.

DAYS/HOURS:		
 
Friday	5:00 pm to 10:00 pm	   
Saturday	12:00 pm to 8:00 pm	   
Sunday	9:00 am to 1:00 pm	 

SALARY RANGE:	$7.40 - $7.75
GRADE:		5

APPLY ONLINE TO: www.rochesterymca.org
	 Southeast Family YMCA 
	 Attn: HR Ref#334MSR
	 111 East Jefferson Road
	 Pittsford, NY 14534
	 Fax: (585) 385-5608

			
			The YMCA of Greater Rochester values a diverse workforce.
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